Coroutia
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Privacy Policy

Privacy Policy

This English translation is provided for convenience. If there is any discrepancy between this translation and the Japanese version, the Japanese version prevails.

Coroutia ("we," "us," or "our") handles personal information in accordance with the Act on the Protection of Personal Information of Japan (the "Act") and other applicable laws and regulations, as described below.

1. Information we collect

When you contact us or consult with us, we collect the following information:

  • Your name and company or organization name
  • Your email address
  • Information you provide, such as the details of your inquiry, preferred timeline, and budget

The contact form on this site only creates a draft in your email application from what you enter. It does not send or store the form contents on our servers. We receive the information only when you send the email.

2. Purposes of use

  • Responding to and communicating about your inquiries and consultations
  • Proposing, concluding, and performing contracts for the work you request
  • Administrative procedures necessary for transactions, such as invoicing and payment

We do not use personal information beyond the scope of these purposes.

3. Cookies, analytics, and browser storage

This site does not use cookies, analytics tools, or advertising tools. If we introduce any of them in the future, we will revise this policy in advance and publish the changes on this site.

This site is delivered using services provided by Cloudflare, Inc. (United States). In the course of delivery, communication data such as the IP address associated with your visit may be processed by Cloudflare. For details, see theCloudflare Privacy Policy.

This site saves the language you choose with the language switcher at the top of the page in your browser (localStorage). This information is not sent to us and is used only to decide which language to show the next time you open this site.

4. Disclosure to third parties

We do not provide personal information to third parties without your prior consent, except in the following cases:

  • When required by laws and regulations
  • When necessary to protect a person's life, body, or property and it is difficult to obtain your consent
  • Other cases permitted under the Act

When we use external services to send and receive email or store documents, we entrust the handling of personal information to them only to the extent necessary to achieve the purposes of use, and we supervise them appropriately.

5. Security measures

  • Accounts that handle personal information use multi-factor authentication, and access is limited to authorized people.
  • Devices and services that store personal information are used with encryption and the latest security updates applied.
  • We delete personal information without delay once the purposes of use have been achieved and it no longer needs to be kept.

6. Requests for disclosure, correction, and suspension of use

If you request notification of the purposes of use, disclosure, correction, addition, or deletion, suspension of use or erasure, suspension of provision to third parties, or disclosure of records of provision to third parties regarding retained personal data, we will verify your identity and respond without delay in accordance with the Act. Requests are accepted at the contact point below.

7. Contact point

Business operator
Coroutia
Representative
Ryo Arai

8. Revisions

We may revise this policy in response to changes in laws and regulations or in our business. The revised policy takes effect when it is published on this site.